Frequently Asked Questions
Everything you need to know about your JK beauty journey.
Are JK products cruelty-free and vegan?
Yes, all JK products are 100% cruelty-free. We are committed to ethical beauty, and the majority of our collection is vegan-friendly; please check the individual product pages for specific ingredient lists.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been lightly used.
Do you offer samples before I commit to a full-size product?
We include two complimentary samples with every order over $50 so you can discover new favorites from our skincare and makeup lines.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.